As the largest independent regulator of securities firms doing business in the US, The Financial Industry Regulatory Authority (FINRA) makes sure the industry operates fairly and honestly by training and certifying financial arbitrators. In service of their mission, they employee cutting-edge technology to protect the American investor.
FINRA recently determined that their online certification course was in need of some modernization in order to improve the user experience for potential candidates. As lead designer for the project, I worked closely with Adobe Captivate developers, content strategists, and video production teams to redesign the experience and interface of their online course.
